NEED TO RETURN SOMETHING? IT'S SUPER EASY!

IF YOU WOULD LIKE TO RETURN AN ITEM, PLEASE MAKE SURE TO:

In general:
  • return your item in the original packaging
  • submit your return within 30 days (45 days for Silver & 60 days for Gold Rewards Club Members) after receiving your package
  • please only return the wrong/faulty item, if our customer care team asks you to
For sportswear:
  • treat the sportswear with care when trying it on,
  • wear underwear when trying them on
  • not remove any labels or tags

DIRTY/WORN CLOTHING OR PIECES MISSING TAGS/LABELS WILL NOT BE REFUNDED!

For nutrition & beauty supplements:
  • ensure that all the seals are still intact
  • the packaging of the product must be unopened and in its original condition
For Buy one, get one items:

The free items within this promotion cannot be solely returned for a refund or be exchanged. For the paid items within this promotion, a store credit will be given worth the item price during this promotion. Refunds are only available, if the paid and free items are returned together.

Gifts & Free products:

Gifts & free products cannot be solely returned for a refund or be exchanged.

Note: If you wish to return any paid items from an order which included a gift or free products as part of a promotion, according to our store policy, you need to also return all gifts/free products to receive a full refund. This also applies to free gifts which have been sent to Gold Rewards Club members. Simply include your gift/free product with your return package without registering it.

If you do not include the free item with your return, the return will be compensated with a gift card only (store credit). However, if the value of paid items kept is above the promotion value, you are entitled to a refund.

Please contact our customer care team, if you should have any issues with your purchased products.

HOW DO I RETURN AN ITEM?

Having to return something can be annoying — we know. Therefore, we have tried to make this process as easy as possible for you.
Simply go to womensbest.com/Returns and get your prepaid shipping label.

Refund & Store Credit:

When registering a return, you can choose either to receive a refund or store credit (Gift Card) as compensation.

Once your return is delivered to our warehouse, please allow 5-7 business days for it to be processed and a further 4-6 business days for your refund/gift card to be issued.

For more info, read our returns policy.

Return fees:

If you chose to receive a refund, the return costs will be deducted from your final refund. Returns for store credit (Gift Card) are free.

Location Compensation Cost
United Kingdom Store Credit
Refund
FREE
£4.99
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